For general inquiries on our programs and services, please call 905-641-5222.

The following 24/7 crisis and information is available:

Distress Centre Niagara: 905-688-3711

COAST: 1-866-550-5205 (Press 1)

Mental Health and Addictions Access Line: 1-866-550-5205 (Press 2)

MCRRT Program nears its first year anniversary

/, Services/MCRRT Program nears its first year anniversary

MCRRT Program nears its first year anniversary

“Programs like this make a difference, and if we can weave them all together, we can accomplish something special here in St. Catharines.”

On June 9, 2016, Bill Sawchuk of the St. Catharines Standard wrote an article highlighting CMHA Niagara’s Mobile Crisis Rapid Response Team (MCRRT) program. As the program nears its one year anniversary, statistics show promising positive impacts for the Niagara community and individuals in crisis. Read the article here.

No idea what the MCRRT program is? Here are some fast facts from the article.

What happens: One social worker, seven days a week, from 6 p.m. to 1 a.m., responds in a cruiser to mental-health calls with an NRP officer.
Team members: Two full-time social workers and five relief workers.
Who pays: The Local Health Integration Network pays the social workers.
Average response time: 7 minutes, 38 seconds
Connections to mental health services: 357
Diversions from hospital: 379 out of 540 contacts
Where: Program only runs in St. Catharines, though there are efforts underway to acquire more funding and expand it across the region.

MCRRT stats are from July to March 31

Fast facts: Five Objectives for the MCRRT program

  1. Decrease amount of time individuals in crisis have to wait to be connected to a mental health worker.
  2. Divert, where appropriate, from the hospital and criminal justice system.
  3. Decrease the number of mental health act apprehensions.
  4. Increase community connections for individuals in crisis.
  5. Develop police capacity to respond to mental health calls.
2017-01-04T09:57:45+00:00 Categories: Media, Services|