For general inquiries on our programs and services, please call 905-641-5222.

The following 24/7 crisis and information is available:

Distress Centre Niagara: 905-688-3711

COAST: 1-866-550-5205 (Press 1)

Mental Health and Addictions Access Line: 1-866-550-5205 (Press 2)

Safe Beds

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Safe Beds offers an alternative to hospitalization in a crisis situation. There are seven beds available with two Crisis Workers on shift 24/7 for support.

This is a voluntary, non-medical facility that offers crisis counselling and a safe therapeutic environment for individuals to stay on a short-term basis in order to work through their crisis.

Admission criteria is as follows: 

  • 16 years or older
  • In a self-identified crisis
  • Agreeable to work on recovery focused goals
  • Agreeable to rules
  • No health and safety risk
  • No intoxication

Individuals interested in the Safe Beds Program can contact the Mental Health and Addictions Access Line at 1-866-550-5205, Extension 2.

All referring sources must complete a Referral Form.

Safe Bed Referral Form

Please watch this video to learn more about our Safebeds Program: