For general inquiries on our programs and services, please call 905-641-5222.

The following 24/7 crisis and information is available:

Distress Centre Niagara: 905-688-3711

COAST: 1-866-550-5205 (Press 1)

Mental Health and Addictions Access Line: 1-866-550-5205 (Press 2)

Case Management

//Case Management
Case Management 2017-01-04T09:57:40+00:00

Case Management:  Individuals with serious mental illness are offered a supportive framework in order to achieve greater independence and an improved quality of life. Our highly skilled Case Managers work in partnership with individuals to identify areas of strength and determine areas of need.

Case Managers offer regular visits to individuals in the community to address the everyday challenges of living with mental illness. Assistance and encouragement is provided by identifying areas of need and goals related to such issues as primary healthcare, housing and stability, mental and physical wellness, and income and budgeting.

Justice Case Management:  Individuals charged with minor offences are supported through the court system and with their transition back into the community. Counselling and support is also provided to people in custody and upon release.

Who We Serve:

  • Individuals 16 years of age and older who have significant difficulty living independently in the community due to serious mental illness
  • Individuals who are ready to work on goals with a Case Manager
  • Individuals who may struggle with living independently, managing money, relationships, getting around in the community, and/or taking medications

What We Do:

Our Case Management program offers one-on-one support and encouragement to those with serious mental illness. Whether your goal is to maintain a good quality of life, live independently, improve housing, budgeting, mental and physical wellness or learn new skills, our Case Managers work closely with you to help you set and meet your goals in the community.