CRISIS SERVICES

Community Crisis Care

If you are in a Mental Health Crisis proceed IMMEDIATELY to your nearest hospital.

Community Crisis Care workers are available at St. Catharines General Hospital (SGH), Greater Niagara General Hospital (GNGH), and Welland County Hospital (WCH) through the Emergency department.

All clients must triage through the Emergency room. The triage nurse will notify the Crisis worker if applicable. If there is a medical condition that requires attention, the Crisis worker may not be requested until the condition is controlled.

Crisis workers conduct assessments of risk, collect information from the patient as well as collateral information from others when possible, assist with Community resource referral information, and provide report to Emergency Room doctor.

Location and times:

Greater Niagara General Hospital- 7 days a week 8 a.m. - 11 p.m.

St Catharines General Hospital - 7 days a week 8 a.m. - 11 p.m.

Welland County Hospital - Mon-Fri 2 p.m. - 10 p.m. and weekends 8 a.m. - 11 p.m.

Holiday coverage at all hospitals between 2 p.m. - 10 p.m.

**The Hospital is available 24 hours daily and can assist clients in Crisis if Crisis worker is not available**

Safe Beds

Short-term, abstinence based, voluntary, non-medical  seven (7) bed shelter for individuals over the age of 16 years experiencing a mental health crisis and in need of supports.

Client cannot be a harm to themselves or others, must be willing to follow rules of the shelter, and must be agreeable to work on recovery goals.

Clients cannot self-refer to this program. Referrals are accepted by the following:

Community Crisis Care

CMHA-Niagara staff

Family doctors, psychiatrists, hospital

Community Agencies (in some cases)

 Location: 15 Wellington St, St Catharines